From connect to live in under a day.
- Connect Zenoti center IDs and API credentials in Bella settings (5 minutes per location)
- Bella does an initial guest/appointment backfill (typically 1-2 hours per location)
- Test mode reviews SMS/recovery workflows before anything sends live
- Workflows go live one at a time; each can be paused per-location with one click
- QBO AI, Google Ads AI, Lookbook, and PreCheck can be added when the operator is ready for deeper instrumentation
Zenoti integration FAQs
Do I have to replace Zenoti to use Bella?
No. Bella is designed to layer around your salon system. The active sale today includes reviews, recovery, capacity SMS, Joanna voice, Anna Jo follow-up, QBO AI, Google Ads AI, Lookbook, Pro, Studio, and managed Enterprise rollout.
Does Bella support multiple Zenoti centers?
Yes. Each center connects independently with its own API credentials. Bella treats each center as a distinct location for routing, payroll, marketing cooldowns, and analytics.
What happens if a guest opts out of SMS in Zenoti?
Bella honors the Zenoti opt-out flag on every send. Bella also maintains its own suppression list for opts received via SMS, the review funnel, or manager flag — and unions the two so a guest never receives a message after any opt-out.
How fast is the data sync?
Inbound calls and bookings flow in seconds. Backfills and bulk sync run on a per-tenant schedule (typically every 5-15 minutes depending on workflow). Critical paths like Joanna booking are realtime.
Connect Zenoti to Bella in your demo.
We'll connect to a sandbox of your Zenoti account and walk through the sync live.